Course Name | Total Quality Management |
Code | Semester | Theory (hour/week) | Application/Lab (hour/week) | Local Credits | ECTS |
---|---|---|---|---|---|
BA 538 | Fall/Spring | 3 | 0 | 3 | 7.5 |
Prerequisites | None | |||||
Course Language | English | |||||
Course Type | Elective | |||||
Course Level | Second Cycle | |||||
Mode of Delivery | - | |||||
Teaching Methods and Techniques of the Course | ||||||
Course Coordinator | ||||||
Course Lecturer(s) | ||||||
Assistant(s) | - |
Course Objectives | This course aims at developing an understanding of Quality Control Systems, Total Quality Management (TQM) techniques and Statistical Process Control tools; and the foundation for interpreting the control-charts. |
Learning Outcomes | The students who succeeded in this course;
|
Course Description | Competition and quality concepts, principles and implementation of TQM, tools and techniques of TQM, statistics, probability, control charts, reliability are the subjects of the course. |
Related Sustainable Development Goals | |
| Core Courses | |
Major Area Courses | ||
Supportive Courses | ||
Media and Managment Skills Courses | ||
Transferable Skill Courses |
Week | Subjects | Required Materials |
1 | Introduction to Quality | Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009. Chapter 1 |
2 | Total Quality Management — Principles and Practices | Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009. Chapter 2 |
3 | Total Quality Management – Tools and Techniques & Management and Planning Tools | Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009. Chapter 3&12 |
4 | Fundamentals of Statistics | Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009. Chapter 4 |
5 | Control charts for Variables | Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009. Chapter 5 |
6 | Control charts for Variables | Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009. Chapter 5 |
7 | Additional SPC Techniques for Variables & Time Weighted Control charts (EWMA, Cusum, Moving Average) | Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009. Chapter 6 Statistical Quality Control, A Modern Introduction, Douglas C. Montgomery, Sixth Edition, Wiley. Chapter 9 (Handout) |
8 | Midterm | |
9 | Control Charts for Attributes | Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009. Chapter 8 |
10 | Lot-by-Lot Acceptance Sampling by Attributes | Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009. Chapter 9 |
11 | Lot-by-Lot Acceptance Sampling by Attributes | Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009. Chapter 9 |
12 | Acceptance Sampling Systems | Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009. Chapter 10 |
13 | Acceptance Sampling Systems | Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009. Chapter 10 |
14 | Reliability | Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009. Chapter 11 |
15 | Review of the Semester | |
16 | Review of the Semester |
Course Notes/Textbooks | Text Book: Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009. Power points of the text book are used. |
Suggested Readings/Materials | Total Quality Management. Besterfield, D.H., Besterfield-Michna, C., Besterfield, G.H., and Besterfield-Sacre, M. 3rd Edition, Prentice-Hall, New Jersey, 2003. / Principles of Operations Management. Jay Heizer and Barry Render, 6th Edition, Prentice Hall, New Jersey, 2006. / Statistical Quality Design and Control. Richard E. DeVor, Tsong-how Chang and John W. Sutherland, 2nd Edition, Prentice Hall, New Jersey, 2007. |
Semester Activities | Number | Weigthing |
Participation | ||
Laboratory / Application | ||
Field Work | ||
Quizzes / Studio Critiques | ||
Portfolio | ||
Homework / Assignments | 3 | 15 |
Presentation / Jury | ||
Project | 1 | 15 |
Seminar / Workshop | ||
Oral Exam | ||
Midterm | 1 | 30 |
Final Exam | 1 | 40 |
Total |
Weighting of Semester Activities on the Final Grade | 60 | |
Weighting of End-of-Semester Activities on the Final Grade | 40 | |
Total |
Semester Activities | Number | Duration (Hours) | Workload |
---|---|---|---|
Course Hours (Including exam week: 16 x total hours) | 16 | 3 | 48 |
Laboratory / Application Hours (Including exam week: 16 x total hours) | 16 | ||
Study Hours Out of Class | 15 | 2 | 30 |
Field Work | |||
Quizzes / Studio Critiques | |||
Portfolio | |||
Homework / Assignments | 3 | 15 | |
Presentation / Jury | |||
Project | 1 | 27 | |
Seminar / Workshop | |||
Oral Exam | |||
Midterms | 1 | 35 | |
Final Exams | 1 | 40 | |
Total | 225 |
# | Program Competencies/Outcomes | * Contribution Level | ||||
1 | 2 | 3 | 4 | 5 | ||
1 | Being able to contribute to the institution the participant works for and the logistics sector by the use of the knowledge and abilities gained during the education period; and manage change in the institution and the sector | |||||
2 | Reaching a competency about contemporary business and technology applications in the area of logistics and supply chain management and analysis and strategy development methods | |||||
3 | Being able to create opportunities by combining supply chain management with information technologies and innovative processes by the use of the interdisciplinary courses the participants take | |||||
4 | Having the ability to develop creative solutions by working on global logistics and supply chain subjects and realizing these by the use of their project management knowledge | |||||
5 | Having the knowledge, abilities and capabilities required for effective logistics and supply chain management by the use of a problem and case analysis based learning | |||||
6 | Being able to examine logistics and supply chain processes with the management science viewpoint, analyze related concepts and ideas by scientific methods | |||||
7 | If continuing to work in the academia, having the necessary information on logistics applications; if continuing to work in the sector, having the necessary knowledge on conceptual subjects | |||||
8 | Being able to specify appropriate research questions about his/her research area, conduct an effective research with the use of necessary methods and apply the research outcomes in the sector or the academia | |||||
9 | Being able to follow the changes and developments in the sector the participant works in, in order to keep his/her personal and professional competence updated and develop himself/herself when necessary | |||||
10 | Be experts in the fields of logistics and supply chain with the help of the sector-focused education they receive | |||||
11 | Have the necessary capabilities to pursue doctoral studies in national and foreign institutions. |
*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest